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FAQ
Frequently asked questions
General
If you drop your vape, first carefully inspect the device for any visible damage, such as cracks or leaks, especially around the cartridge and battery connections. If the vape appears intact, clean the exterior gently with a dry cloth to remove any debris. Avoid using the device if you notice any damage or if it is not functioning correctly, as this could pose safety risks. Per Michigan CRA guidelines, returns and exchanges are handled directly by the dispensary where the product was purchased. You can bring the damaged vape along with the original packaging and receipt back to the shop, as many locations are willing to offer an exchange or store credit at their discretion.
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